The Director of Operations will work with the CEO and CFO on grant reporting and budgeting, manage facility maintenance and special projects. Reporting to the Chief Executive Officer (CEO) and serving as a member of the management team along with the CEO, this position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the organization’s operational functions. Working with the management team, the position also contributes to the development and implementation of organizational strategic planning, policies, and practices. This position may also interact with the Board of Directors.

Education/Experience/Skills

• Bachelor’s degree (BS/BA) in business administration or related field.
• At least five (5) years’ experience in financial or operational management.
• Strong background and experience in finance or operations.
• Excellent computer skills and proficient in Microsoft Excel, Word, and Outlook.
• Excellent communication skills both verbal and written.
• Knowledge of government contract management and knowledge and experience in organizational effectiveness and operations management implementing best practices.
• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
• Excellent interpersonal skills and a collaborative management style.
• Budget development and oversight experience.
• A demonstrated commitment to high professional ethical standards.
• Excels at operating in a fast pace, community environment.
• Excellent employee management, open to direction and collaborative work style and commitment to get the job done.
• Persuasive with details and facts.
• Delegate responsibility effectively.

All duties to be performed according to the established standard and in compliance with all company policies and procedures while maintaining company standards:

• Improve the operational systems, processes and policies in support of organizations mission, specifically, support better management reporting, information flow and management, business process, and organizational planning.
• Play a significant role in long-term planning, including initiatives geared toward operational excellence.
• Management of agency budget in coordination with the CEO and Chief Financial Officer (CFO).
• Regular meetings with CEO concerning operations.
• Review monthly and quarterly assessments and forecasts of organization’s financial performance against budget, financial, and operational goals.
• Manage special projects.
• Participate in 340B compliance.
• Monitor clinical inbox for EHR software.
• Organize and review operational contracts.
• Assist the CEO, CFO, and the Board in creating annual organizational budget.
• Manage grantor contracts and reimbursement requests.