The Care Coordinator will support the organization in achieving Quality targets and objectives by coordinating, implementing, and maintaining incentive programs and developing action plans to ensure quality adherence.

High School Diploma and Certified Medical Assistant Certification or Licensed Practical Nurse Certification.

• Strong working medical knowledge of the clinical needs and disease processes for the chronically ill population.
• Knowledge of general health care practices, office work-flows, and medical terminology.
• Must have good verbal and written communication skills.
• Ability to work autonomously and be directly accountable for assignments.
• Strong computer skills, including Microsoft office and EMR experience preferred.

• Coordinating care and scheduling appointments with patients via phone, text and email.
• Communicating with payers to identify patients that are not meeting Quality measures.
• Assist with the reporting of data to payers to close Quality measure gaps.
• Coordinate with providers and medical staff to make them aware of Quality measures needed to be assessed of patients scheduled for appointments.
• Work with our Frequent flyers patients to schedule appointments within 72 hours of discharge.