The Business Operations Coordinator works with the Director of Operations (DOO) – Whitefoord to oversee daily functions and advance organizational priorities. This role leads cross‑department process improvement efforts as directed by the DOO‑Whitefoord and plays a key role in managing internal and external projects that contribute to operational growth and new initiatives.

Education/Experience/Skills

• Bachelor’s degree in related field.
• Minimum of 3 years in a professional environment with operational responsibilities.
• Ability to generate complex documents and reports via software and Microsoft Office suite.
• Proficient in communication strategies, verbally, written, and non-verbal.
• Proven experience in project management, process improvement, and vendor management.
• Strong critical, creative and analytical thinking, decision making and innovative problem-solving skills.

• Develop proficiency in business systems to assist cross‑department use.
• Develop working proficiency in business systems to assist cross‑department use.
• Submit procurement requests, track approval status, and communicate order updates to relevant stakeholders.
• Identify operational workflow challenges and collaborate with leaders on recommended improvements.
• Assist with cross‑department operational activities to ensure alignment with organizational priorities.
• Evaluate business processes quarterly under the guidance of the DOO and prepare recommendations for review.
• Assist the DOO-Whitefoord with project coordination, vendor communication, and documentation for new initiatives.
• Provide timely updates to leadership on project status, operational tasks, and milestone progress.